Research data

The HSRC Research Data Service provides a digital repository facility for the HSRC's research data in support of evidence based human and social development in South Africa and the broader region. Access to data is dependent on ethical requirements for protecting research participants, as well as on legal agreements with the owners, funders or in the case of data owned by the HSRC, the requirements of the depositors of the data. We facilitate data use by preparing comprehensive metadata and disseminating data and related documents to appropriate target audiences. Data sharing is subject to an End User License agreement. Data sets from the following projects have been curated and are available for use:

Or use the search facility below, to browse through the HSRC's research outputs:

Research data: CUSTOMER SATISFACTION

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2020 Access to and satisfaction with basic services in informal settlements: results from a baseline assessment survey

: Subjective responses of satisfaction with basic services delivery is an indicator of service delivery performance. This study provides an ...

2019 Assessing service delivery: public perception of municipal service delivery in South Africa

Existing research reveals that there has been increasing community impatience related to basic municipal service delivery in developing coun...

2017 Factors contributing to patients' satisfaction with public health services in the Eastern Cape, South Africa

A cross-sectional study was carried out among patients to assess the factor structure of their satisfaction with Primary Health Care (PHC) s...