Research data

The HSRC Research Data Service provides a digital repository facility for the HSRC's research data in support of evidence based human and social development in South Africa and the broader region. Access to data is dependent on ethical requirements for protecting research participants, as well as on legal agreements with the owners, funders or in the case of data owned by the HSRC, the requirements of the depositors of the data. We facilitate data use by preparing comprehensive metadata and disseminating data and related documents to appropriate target audiences. Data sharing is subject to an End User License agreement. Data sets from the following projects have been curated and are available for use:

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Research data: SERVICE DELIVERY

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2010 Public administration and service delivery reforms: a post-1994 South African case

This paper is an analysis of South Africa's public service improvement strategies since 1994. It first describes the historical factors that...

2010 Looking for empathy in the public service: an evaluation of service plans

The Transformation of Public Service Delivery, Batho Pele White Paper (1997), stipulates eight principles as quality standards for public se...

2010 Winters of discontent?: attitudes towards service delivery

This chapter uses the 2004 and 2005 SASAS data to draw out and compare social and political attitudes since 2004, in particular examining ci...