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Research outputs: BATHO PELE PRINCIPLES
2017 Cultural diplomacy in post-apartheid South Africa's international relations: cosmetic or genuine change?
In this article, we examine the extent to which South Africa responds to recent major paradigm shifts in international relations. We record ...Download this report
The Transformation of Public Service Delivery, Batho Pele White Paper (1997), stipulates eight principles as quality standards for public se...