Access is provided to research outputs generated by HSRC researchers since 2000. All research outputs are provided free of charge to the public, with the exception of confidential reports. Where possible the full-text is provided for immediate download. If you are interested in obtaining a copy of an output which is not immediately available for download, please contact the Digital Curation Team at firstname.lastname@example.org.
The HSRC Institutional Repository is an important tool that the HSRC utilises to preserve and disseminate its documents. Different types of publications including scholarly research outputs are collected, preserved and distributed in a digital format.
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Research outputs: SERVICE DELIVERY
This article aims to explore municipal service delivery challenges in South Africa between 1994 and 2013 in order to stimulate debate in add...
This paper explores which items people living in South African informal urban settlements regard as essential for an acceptable standard of ...
2012 Impact Assessment of National Skills Development Strategy II: measuring impact assessment of skills development on service delivery in government departments
The terms of reference for this study called for the following three reports: 1. An international literature review on the relationship b...Download this report
2012 The role of infrastructure in accelerating service delivery: lessons learnt from South Africa and China
The primary aim of the project was to investigate municipalities whose record in the delivery of basic services stand out as instances of go...Download this report