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Research outputs: SERVICE DELIVERY
2012 Victim Empowerment Programme in a selected municipality of the Eastern Cape, South Africa: service provider perceptions
An exploratory qualitative study was conducted to assess service providers' perceptions of the Victim Empowerment Programme (VEP) with a foc...
As the third decade of democracy in our country draws near, issues of service delivery continue to be vigorously discussed and debated in th...Download this report
The HSRC conducted a collaborative study with the Chinese Academy of Social Science (CASS) to explore aspects of best practice in service de...Download this report
Residents in townships and informal settlements have taken to the streets, emboldened by the president's recent State of the Nation address ...