Research outputs

Access is provided to research outputs generated by HSRC researchers since 2000. All research outputs are provided free of charge to the public, with the exception of confidential reports. Where possible the full-text is provided for immediate download. If you are interested in obtaining a copy of an output which is not immediately available for download, please contact the Digital Curation Team at

HSRC Repository

The HSRC Institutional Repository is an important tool that the HSRC utilises to preserve and disseminate its documents. Different types of publications including scholarly research outputs are collected, preserved and distributed in a digital format.

Research data

The HSRC Research Data Service provides a digital repository of the HSRC's research data in support of evidence-based human and social development.

Research outputs: SERVICE DELIVERY

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2012 Victim Empowerment Programme in a selected municipality of the Eastern Cape, South Africa: service provider perceptions

An exploratory qualitative study was conducted to assess service providers' perceptions of the Victim Empowerment Programme (VEP) with a foc...

2012 Are you being served?: perceptions of service delivery

As the third decade of democracy in our country draws near, issues of service delivery continue to be vigorously discussed and debated in th...

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2012 Infrastructure and service delivery - lessons from SA and China

The HSRC conducted a collaborative study with the Chinese Academy of Social Science (CASS) to explore aspects of best practice in service de...

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2011 Key issues in the 2011 government elections: in conversation with Udesh Pillay

Residents in townships and informal settlements have taken to the streets, emboldened by the president's recent State of the Nation address ...