Cost recovery and the crisis of service delivery in South Africa

OUTPUT TYPE: Monograph (Book)
PUBLICATION YEAR: 2002
TITLE AUTHOR(S): D.A.McDonald, J.Pape
KEYWORDS: COST RECOVERY, GOVERNANCE, SERVICE DELIVERY, WATER SERVICE DELIVERY
DEPARTMENT: Democracy, Governance and Service Delivery (DGSD)
Web link: http://www.hsrcpublishers.ac.za/full_title_info.asp?id=1944
Print: HSRC Library: shelf number 2157

If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.

Abstract

How can we reverse the insidious effects of commodification, the role of the market in shaping service delivery, and the way we 'value' essential goods such as water? Governments around the world are aggressively moving toward full cost recovery measures. Cost recovery impacts access to services, affordability and privatisation. Centered on case studies in a number of South African municipalities, this book critically examines 'cost recovery', the heart of this new municipal vision of balanced budgets and fiscal restraint.