Enhancing digital citizen engagement: lessons from South Africa

SOURCE: HSRC Review
OUTPUT TYPE: Journal Article
PUBLICATION YEAR: 2014
TITLE AUTHOR(S): N.Bohler-Muller
KEYWORDS: DEMOCRACY, INFORMATION AND COMMUNICATION TECHNOLOGY
DEPARTMENT: Democracy, Governance and Service Delivery (DGSD)
Web link: http://www.hsrc.ac.za/en/review/hsrc-review-march-2014/digital-citizens-wssf
Intranet: HSRC Library: shelf number 8140

If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.

Abstract

Digital technology (ICT) has an important role to play in enhancing South African democracy. In an interconnected world, Web 2.0 and social media platforms such as Facebook, Twitter, MXit and YouTube fulfil the role of 'public sphere' by facilitating social interactions as well as civic and political participation, maintains Narnia Bohler-Muller.