Enhancing digital citizen engagement: lessons from South Africa

SOURCE: HSRC Review
OUTPUT TYPE: Journal Article
PUBLICATION YEAR: 2014
TITLE AUTHOR(S): N.Bohler-Muller
KEYWORDS: DEMOCRACY, INFORMATION AND COMMUNICATION TECHNOLOGY
DEPARTMENT: Developmental, Capable and Ethical State (DCES)
Web link: http://www.hsrc.ac.za/en/review/hsrc-review-march-2014/digital-citizens-wssf
Intranet: HSRC Library: shelf number 8140
HANDLE: 20.500.11910/2522
URI: http://hdl.handle.net/20.500.11910/2522

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Abstract

Digital technology (ICT) has an important role to play in enhancing South African democracy. In an interconnected world, Web 2.0 and social media platforms such as Facebook, Twitter, MXit and YouTube fulfil the role of 'public sphere' by facilitating social interactions as well as civic and political participation, maintains Narnia Bohler-Muller.