Levering m-governance innovations for active citizenship engagement

OUTPUT TYPE: Policy briefs
PUBLICATION YEAR: 2016
TITLE AUTHOR(S): E.Sekyere, O.Tshitiza, T.Hart
KEYWORDS: CITIZENSHIP, GOVERNANCE, MOBILE PHONES, PUBLIC PARTICIPATION, TECHNOLOGY
DEPARTMENT: Economic Perfomance and Development (EPD), African Institute of South Africa (AISA)
Print: HSRC Library: shelf number 9426

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Abstract

This policy brief focuses on the opportunities to give leverage to mobile phone innovations as a means of mitigating these constraints to effective and timeous communication between government and citizens. The brief considers the benefits that could accrue to both citizens and government; examines international evidence of mobile governance (m-governance) innovations; presents key research findings from the study by the NDA and the HSRC; and makes policy recommendations for the way forward.