Frontline Service Delivery project: analysis and way forward report

OUTPUT TYPE: Research report- client
PUBLICATION YEAR: 2017
TITLE AUTHOR(S): Y.D.Davids, T.Masiya, D.Sanchez, A.Nomdo, L.Billie, Z.Matshaya
KEYWORDS: CAPE TOWN, SERVICE DELIVERY, TOWNSHIP
DEPARTMENT: Democracy, Governance and Service Delivery (DGSD)
Print: HSRC Library: shelf number 9888

If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.

Abstract

The main purpose of this report is to highlight the lessons learned by both community members and city officials of the Community Scorecard Methodology. In specific, we want to establish community members and city officials views of how the project activities was implemented and their usefulness in bettering of the current situation the residents of Nyanga and Langa townships are facing concerning service delivery focusing mainly on water and electricity. In sum, what has been useful and what has been challenging?