"Sho't Left": youth going nowhere slowly: enhancing labour-market outcomes for youth in the tourism industry

SOURCE: HSRC Review
OUTPUT TYPE: Journal Article
PUBLICATION YEAR: 2018
TITLE AUTHOR(S): S.Motala, S.Ngandu
KEYWORDS: LABOUR MARKET, TOURISM INDUSTRY, YOUTH
DEPARTMENT: Economic Perfomance and Development (EPD)
Print: HSRC Library: shelf number 10686

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Abstract

Tourism is a service industry, and workers in the industry are required to possess a range of skills to deal with situations as they arise. These include technical skills in the use of digital communication and soft skills such as communication, teamwork, leadership, conflict resolution, time management, planning, and the ability to work under pressure.